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Frequently Asked Questions
Q What is the main format for
information and learning (documents/reading? quizzes and recap? video?)?
A The study is
broken up into two areas of course materials including the actual unit of theory
and the assessment used to measure your comprehension of that theory.
Both are presented as html slides within a
structure workspace. This means you need only access to one of the preferred
browsers including;
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Internet Explorer 8
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Google Chrome
Q What is the main format for
evaluation/examination (timed online examination? or emailed exam papers?)
A Assessments
are undertaken using a multiple answer format. That is a question is asked and
a number of potential answers are displayed for the student to select which
he/she feels is the most appropriate answer based on the theory presented.
Assessment activities range from 10 to 30
questions, depending on the unit undertaken and the complexity of competency you
should be able to illustrate.
Most units rely on text based questions and
answers, however some units also incorporate audio, film and images as part of
the assessment question format.
Q What is the average time taken by
students to complete the package (understanding of course that this would vary
considerably)?
A Each level of learning is assigned a
specific timeframe for completion. These include;
Initial timeframes are set based on the level of
study you undertake and is integrated into your account. However, we are
mindful of the field commitments of our students and sometimes a student account
will expire while the student is still moving through the learning.
If the student can prove the basis of extension
required, the HDLC in most cases will extend access to the course by a further
30 days.
During the initial timeframe, students can access
the learning whenever and wherever they like.
This flexibility enables students to determine
their own study schedule, one of the key advantages of studying with the HDLC.
Q Which ngo's/io's do endorse your
courses and which specific courses?
A For the most
part, HDLC study options are not endorsed by any particular client organization
or steering group for the following reasons;
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The nature of humanitarian
activity and need changes on a regular basis requiring
constant update and amendment of course material.
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The HDLC wishes to remain
flexible in its course design methodology and not have
to seek revalidation from organizations who are
committed to other activities.
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No such training
validation entity exists yet within the Humanitarian
Sector to effectively regulate the conduct and approach
of training organizations.
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The HDLC has been and
remains the only Online dedicated commercial training
provider for the sector which makes external endorsement
difficult from those who do not share our 6 years of
training delivery experience.
What we can illustrate however is not who endorses
the HDLC, but who has and continue to use our training delivery services as an
accessible, affordable and creative alternative to classroom based training.
Here is a brief snapshot;
Q What certification is issued upon
successful completion of the course?
A Once you have
successfully completed your chosen study option you will have instant access to
your certificate via your electronic student account. At the click of a button
you can download, save and or print your certificate and retain for your
records.
Q How many attempts do we get to write
the final test?
A Attempts are
calculated only during assessment activities. At the base level, you will have
a Unit of Competency which comprises the theory component. You are free to
review the Unit of Competency as many times as you need to in order to
understand the key theory points which may be assessed during the assessment.
However, when you begin the assessment activity
you will be allowed five (5) attempts to reach the standard pass percentage of
65%.
Q When writing the final test can we
refer back to the slides?
A No. We are
not trying to make it more difficult for you, simply put the Learning Management
System does not allow you to run both the Unit of Competency and the Assessment
Activity at the same time.
To overcome that and to ensure that each student
has the very best chance to illustrate competency, the HDLC provides a pdf
downloadable version of each Unit of Competency which can be referenced while
undertaking any Assessment Activity.
Q May I have a certificate clearly
mentioning the scores I got = 82 %
A No. Here is
why. The HDLC offeres a competency based curriculum where students must reach
a pass percentage mark to illustrate understanding of theory and action
principals and therefore that they are competent in the subject.
A student achieving 80% is no more competent than
a student achieving 70% as both have surpassed the baseline requirement of
competency which is 65%.
This is particularly important in the world of
vocational training and negates the class system often associated with
alternative grading methodology.
Q Is there one final examination or are
there separate assignments as well?
A That depends
on which study option you choose.
An Award Course is made up of several Units of
competency all of which have a specific Assessment Activity associated with
them. So, if there are 10 Units of Competency, there will be 10 Assessments
activities. This is the same for Short Courses.
The only Award Course exception is Certificate I
Logistics Procurement. During this study option students undertake 10 Units of
Competency and are faced with only one final Assessment Activity at the very
end.
For those undertaking an individual Unit of
Competency on its own, you will complete only one Assessment Activity.
Q Could you please
clarify how long it takes to process the payment for your courses.
A
The process varies across the two course fee payment options.
PayPal – for those of
you who enrol and pay for your course using our PayPal secure transaction
facility you will have instant access to your chosen study option. How long
does it take?, well how quick is your internet connection?
Western Union – for
those of you using Western Union, the HDLC will process and make available your
electronic student account within 24 hours of receiving your course fee
payment. The delay is largely up to you and how long it takes for you to make
the required payment and notify the HDLC of the transaction details.
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