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Unit of Competency - SE03GE07
Mitigating Occupational Violence
Audience
Any person working within
remote locations, relief and development and or with safety responsibilities for
other staff.
Summary
Violence is often a daily occurrence within
humanitarian work, regardless of if it is witnessed or indeed staff are the
direct target, they long term impact is significant.
This Unit focuses upon skills and knowledge aimed
at mitigating or reducing the instances of violence within the humanitarian
"workplace". Characteristics of anger, violence and influences are discussed
in detail, strategies for preparedness, prevention and or response are provided
and "quick skills" identified for conflict de-escalation in the day to day
humanitarian work structure.
Elements of Competency
SE03GE07-01
Introduction to Mitigating
Occupational Violence
SE03GE07-02
Anger Dynamics
SE03GE07-03
Causes and Triggers of Violence
SE03GE07-04
Behavioral Influences of Anger and
Violence
SE03GE07-05
Substance Abuse, Drugs, Alcohol and
Violence
SE03GE07-06
Mental Illness and Violent/Aggressive
Behavior
SE03GE07-07
Witnessing Violence
SE03GE07-08
Assessing the Potential for Conflict
SE03GE07-09
Conflict Management Principals
SE03GE07-10
Levels of Conflict
SE03GE07-11
Signs of Impending Conflict
SE03GE07-12
The Conflict De-Escalation Platform
SE03GE07-13
Verbal De-Escalation Strategies
SE03GE07-14
Rapid Risk Analysis Tools
SE03GE07-15
Criteria for Physical Responses
SE03GE07-16
Physical Defensive Strategies
This unit also includes access to the
HDLC's "Virtual NGO" Contingency Global Relief.
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