Humanitarian Distance Learning Centre           

                                          

 

 

     

 

HDLC Enrolment Terms & Conditions

 

I give consent to Humanitarian Distance Learning Centre (HDLC)  to make any enquiries necessary to verify the information disclosed in my enrolment application

 

By accepting these terms I agree to pay the Course fees for the Course using the payment method I have selected under this Course Enrolment Agreement.

 

I accept that I am required to pay the full amount of the Course fees even if I do not complete my Course or fail to advise HDLC of withdrawal from my Course during the study period.

 

In the event that I do not complete the Course within the given timeframe, my Course will be immediately suspended and access to my Course denied.

The duration of my Course is stated in the HDLC Course Description and/or advised at time of enrolment.

 

Upon receipt of the Course Fee as determined in my Course enrolment agreement, HDLC agrees to:

 

  • provide a tax invoice (PayPal Only);

  • provide login details to access my online student account;

  • mark and provide feedback on my submitted assessment tasks (where required)

  • provide support throughout my enrolment; and

  • issue a Certificate or Statement of Attainment/s upon satisfactory completion of my course (if applicable).

 

Course Enrolment:

 

I acknowledge the following, in relation to course enrolment:

 

  • Course enrolment is complete when the student has been issued a username and password for online course access.

  • HDLC and the student will agree on a date for online course access, this date will be known as the agreed course commencement date.

  • PayPal Payments (date of transaction)

  • Western Union Payment (within 24 hours of MTCN submission)

  • Course duration is effective from the agreed course commencement date.

    • Award Courses – 3 months

    • Short Courses – 2 months

    • Units of Competency – 1 month

  • Login access to available units will be active as at the agreed course commencement date.

  • A student will be deemed to have commenced their course at the time of login on or after the agreed commencement date.

 

The Course is non-transferable.

 

 

Course Materials:

 

I acknowledge that:

 

  • Course Materials are supplied in an online environment, unless otherwise stated in the HDLC Course Description, and once enrolment has ended, access is denied. Therefore it becomes the student’s responsibility to save and/or copy content as required for reference purposes.

  • The content of the online Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of HDLC. You may not reproduce any part of the online Course Materials without the prior written consent of HDLC.

 

Course Extension Policy

 

If I wish to continue with my Course beyond the expiry date, application for a course extension must be made in writing to HDLC and received 14 days prior to expiry date.

 

  • HDLC will not be obliged under any circumstances to extend the period of a students enrolment if the student has not completed the program/Course in the allocated time.

  • Once the allocated time for a given program/Course has ended the student will no longer be given access to the Course material.

  • HDLC may grant an extension of a Course at its discretion under certain circumstances.

 

HDLC refund policy and guidelines:

 

  • Should HDLC cancel a Course for any reason, students enrolled at the time HDLC announces the cancellation will be entitled to a 50% refund of course fees paid, and this will incur no administrative charges or penalties.

  • Cancellations (other than eligible cancellations during the orientation period) for students that have commenced their course, will not be entitled to a refund. Statement of Attainment/s will be issued for any units that have been satisfactorily completed.

 

Confidentiality and Privacy

 

We will keep any information (including your student account details) confidential.

 

We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorized use, modification, reproduction or disclosure of that information.

 

We will only disclose information that we have about you:

 

  • to the extent specifically required by law; or

  • for the purposes of this agreement (including disclosing information in connection with any query or claim).

  • information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.

 

I acknowledge that some of the information provided by me (Real Name, Email Address) during the enrolment process will be used by the HDLC in its marketing communication between the HDLC and myself as a current and when completed, past student.  

 

I acknowledge that this will take the form of listing within the distribution list of the HDLC E-Newsletter and I also acknowledge that at anytime I have the right and ability to “opt out” of this distribution list and to do so is solely my responsibility.

 

Induction Material & Terms and Conditions:

 

Terms & Conditions available for review from the HDLC website http://www.hdlc.com.au/termsconditions.html. I accept it is my responsibility to ensure I read and understand these terms and conditions prior to enrolling.

 

Induction material is available for download from the HDLC Learning Management System within my specific student account. I accept it is my responsibility to ensure I read and understand the induction material prior to commencing the study I have paid for.

 

Revisions

 

HDLC may revise the induction Material, Course Material, Policy Documents and any terms and conditions contained in this agreement, at any time in our sole discretion. Any such revisions will be available from our website.

 

Acceptance of Course Enrolment Agreement:

 

By accepting the terms of this Course Enrolment Agreement:

 

  • you are warranting that you are 18 years of age or over; or

  • if you are under 18 years of age, you must ensure your parent or guardian accepts the conditions of this Course Enrolment Agreement. By such execution, your parent or guardian acknowledges and accepts the terms and conditions herein, including guaranteeing the principal liability to make payment of the course fee; and

  • you are not legally bankrupt; and

  • you are giving HDLC consent to undertake, if applicable, a credit check and anti fraud enquiry in consideration to policies set by PayPal and Western Union and if the suspected case of fraud has taken place, that all relevant details supplied by you can and will be forwarded to law enforcement authorities who jurisdiction encompass your residential or current location at the time fraud enquiries are made.

 

      

 

 

 

 

 

 

 

 

 

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